Terms and Conditions – supercasino

1Acceptance of Terms

By accessing, registering on, or using any part of the supercasino platform at supercasino.live, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. This agreement takes effect immediately upon the creation of your account or first use of the platform, whichever occurs earlier.

If you do not agree with any part of these terms, you must not use the platform. Continued use of supercasino after any updates to these terms constitutes acceptance of the revised version.

2Eligibility and Age Requirements

supercasino is exclusively available to residents of the Philippines who are at least 21 years of age. By registering an account, you confirm that you meet both of these requirements and that the information you provide during registration is accurate and truthful.

The platform reserves the right to request proof of age and identity at any point. If a player is found to be under 21 years of age, their account will be suspended immediately, all winnings will be voided, and any remaining balance may be returned to the original payment method at the platform's discretion.

• You must be at least 21 years of age to register and play.
• You must be a resident of the Philippines.
• You must not be registering on behalf of another person.
• You must not be accessing the platform from a jurisdiction where online gaming is prohibited.
• You must not be a person who has voluntarily self-excluded from the platform.

3Account Registration and Security

Each player is permitted to hold only one account on supercasino. Creating duplicate or multiple accounts is strictly prohibited and may result in the suspension of all associated accounts and the forfeiture of any balances held within them.

When registering, you are required to provide accurate personal information including your full name, date of birth, and contact details. This information is used for identity verification and to comply with Know Your Customer (KYC) requirements. You may be asked to submit supporting documents to verify your identity and address before withdrawals are processed.

You are responsible for maintaining the confidentiality of your account login credentials. supercasino will never ask for your password through any communication channel. If you believe your account has been accessed without your authorisation, contact the support team immediately at [email protected].

4Deposits and Payment Methods

All transactions on supercasino are processed in Philippine Peso (PHP). Deposits can be made using supported local payment methods including GCash, Maya, and Philippine bank transfers. The available deposit methods are displayed on the Deposit page of the platform.

Deposits are credited to your account once the transaction has been confirmed by the payment provider. Processing times may vary depending on the method used. supercasino does not accept deposits made using credit cards or cryptocurrency as funding sources for gaming activity.

• Minimum and maximum deposit amounts apply and are shown at the cashier.
• You may only deposit funds from payment accounts registered in your own name.
• supercasino reserves the right to request verification of your payment method before processing a withdrawal.
• Deposits made in error should be reported to support immediately. Refunds for completed deposits are subject to review.

5Withdrawals

Withdrawals are processed back to the same payment method used to make a deposit, where technically possible. The process and timelines for withdrawals are described on the Withdrawal page. All withdrawal requests are subject to identity verification and KYC completion.

supercasino reserves the right to delay or withhold a withdrawal if there is reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms and Conditions. In such cases, the player will be notified and given an opportunity to provide clarification.

• Withdrawal requests require a fully verified account.
• Processing times vary by payment method and are not guaranteed.
• Minimum withdrawal amounts apply and are shown at the cashier.
• supercasino is not responsible for delays caused by third-party payment providers.

6Betting and Gaming Rules

All bets and gaming activity on supercasino are subject to the specific rules of the relevant game or betting market. These rules are displayed within each game or section of the platform and form part of these Terms and Conditions.

Once a bet has been confirmed and accepted by the system, it cannot be cancelled or amended by the player. Bets are settled based on official results from the relevant sporting body or game provider. In the event of a dispute regarding a result, the decision of supercasino is final.

supercasino reserves the right to void bets in circumstances including but not limited to: obvious pricing errors, suspected fraudulent activity, or technical faults that affected the integrity of a game or market. Players will be notified of any voided bets, and stakes will be returned.

7Promotions and Bonuses

From time to time, supercasino may offer promotions, bonuses, or other incentives to new and existing players. Each promotion is subject to its own specific terms and conditions, which will be clearly stated on the Promotions page at the time the offer is active.

Bonus funds are subject to wagering requirements before they can be withdrawn as cash. The specific requirements, eligible games, time limits, and other conditions will be outlined in the individual promotion terms. supercasino reserves the right to modify or withdraw any promotion at any time without prior notice.

• Only one active bonus can be claimed at a time unless otherwise stated.
• Bonuses cannot be combined unless explicitly permitted by the promotion terms.
• Abuse of promotional offers, including the use of multiple accounts, will result in account suspension and forfeiture of associated balances.
• supercasino reserves the right to determine eligibility for any promotion.

8Responsible Gaming

supercasino is committed to providing a safe and enjoyable gaming environment. The platform offers tools to help players manage their gaming activity, including deposit limits, session reminders, and self-exclusion options. These tools are available through your account settings and the Responsible Gaming page.

We encourage all players to set personal limits before they begin playing and to stick to them. Gaming should be treated as entertainment with a defined budget — not as a source of income. If you feel that your gaming behaviour is becoming problematic, please use the self-exclusion tools or contact the support team for assistance.

9Prohibited Conduct

The following activities are strictly prohibited on the supercasino platform. Engaging in any of these may result in immediate account suspension and forfeiture of all balances:

• Creating more than one account per person.
• Using automated bots, scripts, or software to interact with the platform.
• Attempting to exploit pricing errors, game glitches, or system vulnerabilities.
• Colluding with other players to gain an unfair advantage in live casino games or poker.
• Using funds from illegal sources to make deposits.
• Providing false personal information during registration or verification.
• Accessing the platform on behalf of another person.
• Attempting to reverse, charge back, or dispute a legitimate transaction through your payment provider.

10Account Suspension and Termination

supercasino reserves the right to suspend, restrict, or permanently close any account at its discretion. This includes cases where a player has breached these Terms and Conditions, where there is evidence of fraudulent activity, or where account closure is required for responsible gaming purposes.

Players may also request the closure of their own account at any time by contacting the support team. Upon closure, any verified remaining balance that is not subject to active wagering requirements or investigations will be returned to the player's registered payment method.

11Limitation of Liability

supercasino provides the platform on an "as is" basis. While we make every effort to ensure uninterrupted access, we cannot guarantee that the platform will be free from errors, interruptions, or technical issues at all times. The platform will not be held liable for losses arising from service downtime, technical faults, or circumstances beyond our reasonable control.

supercasino is not responsible for any losses incurred as a result of a player's gaming decisions, including decisions made in reliance on platform features, game statistics, or promotional materials. All gaming and betting activity is undertaken at the player's own risk.

12Changes to These Terms

supercasino may update these Terms and Conditions from time to time. When material changes are made, the updated date at the top of this page will be revised, and players will be notified where reasonably practical. Continued use of the platform after changes take effect constitutes acceptance of the new terms.

It is your responsibility to review these terms periodically. If you do not agree with a revised version, you should stop using the platform and request account closure.

13Contact Us

If you have any questions about these Terms and Conditions or need clarification on any point, the supercasino support team is available 24 hours a day, seven days a week.

You can reach us by email at [email protected]. For general platform questions, you can also visit the FAQ page where common queries are answered in detail.